Personal Injury Intake That Signs Retainers at 11 p.m.
The case that signs is usually the one you answered first. We answer every call and every form — day, night, weekend — qualify the injury, and get the e-retainer signed before they call the next firm.
You’re already paying for the leads you’re losing
Injured people don’t wait. The firm that responds in minutes signs the case; the one that calls back tomorrow gets voicemail. Most firms lose more retainers to slow intake than to any gap in their ad budget.
After-hours and weekend leads are where it bleeds worst — exactly when no one’s at the desk and exactly when serious accidents happen.
How managed intake works
Live human response, 24/7
Real people answer every call and reply to every form in under a minute — no 11 p.m. voicemail, no Monday-morning callback.
Severity qualification
We qualify on the signals that matter — ER, surgery, TBI, spinal — and pre-screen out soft-tissue and bad-fit cases before they reach you.
Sign before they hang up
Qualified callers get a signed e-retainer in the same conversation, while intent is highest.
Clean handoff
You get a qualified, signed case with the facts already captured — not a lead to chase.
When intake won’t move your number
- You already answer and sign nearly every lead within minutes, nights and weekends included — your intake is already tight.
- Your model is high-volume soft tissue, where the economics and qualification are different.
- You want intake without any demand to feed it — we’d rather fix the whole funnel.
Short answers.
Is it a call center or my brand?
It answers as your firm, with your intake criteria. Callers experience your brand — there’s no generic call-center handoff.
How do you decide which cases qualify?
We build the severity criteria with you up front (case types, injury thresholds, exclusions) and screen every inquiry against it, so only cases worth working reach your desk.
See where your retainers are leaking.
15 minutes. No demo, no deck. We’ll tell you on the call whether we can help — and if we can’t, who can.
Exclusive by metro. One firm per market per practice area.