Terms & Payment Policies

Agreement Between User and retainerreach.com

Welcome to retainerreach.com. The retainerreach.com website (the “Site”) is comprised of various web pages operated by Retainer Reach. retainerreach.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of retainerreach.com constitutes your agreement to all such terms. Please read these terms carefully, and keep a copy of them for your reference.

We are a national marketing agency focused on digital and traditional advertising campaigns. Our company supports personal injury law firms with their marketing, intake, and signed-case acquisition needs.

Privacy

Your use of retainerreach.com is subject to Retainer Reach’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting retainerreach.com or sending emails to Retainer Reach constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing. Retainer Reach does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use retainerreach.com only with permission of a parent or guardian.

Cancellation / Refund Policy

Retainer Reach performs all work upfront, without collecting a monthly payment. Your payment is due 30 (thirty) days or one calendar month from when the initial contract is signed. Since Retainer Reach is billing in arrears, Retainer Reach is only billing for services rendered. This means we do not have a refund policy. All payments collected are final. By accepting our work, and upon signing the initial purchase agreement, you are authorizing Retainer Reach to bill and process your payment upon the stipulated date and time within your signed purchase agreement.

If you wish to cancel your services, you may do so with a 30-day (thirty day) written notice via email, by emailing legal@retainerreach.com. Please note, you will be billed a final one-time 30-day (thirty day) cancellation fee equaling your monthly marketing installment payment once we receive your cancellation notice via email. In turn, all work related to your website and the website itself — as long as all due payments have been collected by Retainer Reach and/or its parent companies — all work and intellectual property pertaining to your website will be turned over to the client. The marketing campaigns built within Google Ads as well as all paid ad campaigns, including but not limited to coding, keyword selection, campaign tactics, or campaign platforms, are deemed intellectual property of Retainer Reach and/or its subsidiaries and/or parent companies and will never be granted access to by a present or past client. This is for the protection of our trade knowledge and developers. If you have any questions regarding our cancellation and/or refund policy, please contact us at (858) 832-2466 or email legal@retainerreach.com.

Links to Third Party Sites / Third Party Services

retainerreach.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Retainer Reach and Retainer Reach is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Retainer Reach is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Retainer Reach of the site or any association with its operators.

Certain services made available via retainerreach.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the retainerreach.com domain, you hereby acknowledge and consent that Retainer Reach may share such information and data with any third party with whom Retainer Reach has a contractual relationship to provide the requested product, service or functionality on behalf of retainerreach.com users and customers.

No Unlawful or Prohibited Use / Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use retainerreach.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Retainer Reach that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Retainer Reach or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Retainer Reach content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Retainer Reach and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Retainer Reach or our licensors except as expressly authorized by these Terms.

International Users

The Service is controlled, operated and administered by Retainer Reach from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Retainer Reach content accessed through retainerreach.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Retainer Reach, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Retainer Reach reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Retainer Reach in asserting any available defenses.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regard to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Liability Disclaimer

The information, software, products, and services included in or available through the Site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Retainer Reach and/or its suppliers may make improvements and/or changes in the Site at any time.

Retainer Reach and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the Site for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. Retainer Reach and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

To the maximum extent permitted by applicable law, in no event shall Retainer Reach and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Site, with the delay or inability to use the Site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Site, or otherwise arising out of the use of the Site, whether based on contract, tort, negligence, strict liability or otherwise, even if Retainer Reach or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the Site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the Site.

Termination / Access Restriction

Retainer Reach reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Retainer Reach as a result of this agreement or use of the Site. Retainer Reach’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Retainer Reach’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Retainer Reach with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Retainer Reach with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Retainer Reach with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be written in English.

Changes to Terms

Retainer Reach reserves the right, in its sole discretion, to change the Terms under which retainerreach.com is offered. The most current version of the Terms will supersede all previous versions. Retainer Reach encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Retainer Reach welcomes your questions or comments regarding the Terms:

Retainer Reach
699 Hampshire Road, Suite 101B
Westlake Village, CA 91361
Email: legal@retainerreach.com
Telephone: (858) 832-2466

Retainer Reach sends text message updates and responses to customers about pricing and services offered at retainerreach.com. Mobile phone, email and other contact information is used only for the purposes customers consent to when sharing it with Retainer Reach.